Loading and Unloading Waiting Times

Rights, obligations, and billing

Understand the legal framework for detention, applicable rates, and the rights of each party for transparent waiting time management.

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The legal framework for waiting times

Waiting times at loading and unloading are governed by Articles L.3222-7 and following of the French Transport Code. Beyond the contractual free time (typically 1 hour), the carrier may charge detention fees.

Beyond 1 hour of waiting, the carrier may charge detention fees

Detention fee schedule

Detention fees are calculated per hourly bracket. The rates below are indicative and based on common market practice:

BracketRateDescription
0 to 1 hourFreeFree time included in the transport price
1 to 2 hoursEUR 25 to 40/hourFirst billable bracket
2 to 4 hoursEUR 35 to 55/hourIncreased rate beyond 2 hours
Beyond 4 hoursEUR 45 to 70/hourEnhanced rate for extended detention

Rights and obligations

Carrier rights
  • Charge detention fees beyond the free waiting period
  • Require a confirmation document on arrival and departure
  • Refuse a load if the waiting time is excessive
  • Apply the penalties specified in the transport contract
  • Deduct waiting times from their driving time obligations
Shipper obligations
  • Respect the agreed appointment times
  • Organise operations to minimise waiting times
  • Provide a time confirmation document
  • Pay detention fees within the contractual deadlines
  • Make loading/unloading equipment available

Best practices to reduce waiting times

Appointment scheduling
Plan loading/unloading slots with precise times to streamline operations.
Real-time tracking
Use GPS tracking to anticipate arrivals and prepare docks in advance.
Automated billing
Automatically record arrival and departure times for transparent billing.
Proactive communication
Notify parties in case of delays to allow slot rescheduling.

Frequently asked questions

When does waiting time become billable?

Waiting time becomes billable beyond the free time specified in the contract, typically set at 1 hour. This period starts from the moment the carrier arrives at the agreed time at the loading or unloading location.

How can waiting time be proven?

The carrier must obtain a confirmation document signed by the shipper stating the arrival time, loading/unloading start and end times, and departure time. The tachograph can serve as additional evidence.

Can the shipper refuse to pay for waiting times?

No, if the waiting time is duly recorded and exceeds the contractual free period, the shipper is required to pay the detention fees. In case of dispute, the competent court is the commercial court.

Do waiting times count as the driver's working time?

Yes, waiting times at loading and unloading are considered service time and are included in the driver's working time calculation under European social regulations.

How can waiting time tracking be automated?

Affretium automatically records arrival times via GPS, calculates detention times, and generates the corresponding invoices. The entire chain is automated for complete transparency.